Terms of Service

Welcome to Rozali Rai. These Terms of Service outline the rules and conditions for using our website and purchasing our products. By accessing or using our store, you agree to the terms below.

1. General Conditions
By using our website, you represent that you are at least the age of majority in your state or country. You agree not to use our products or website for any illegal or unauthorized purpose.

2. Products and Availability
All products listed on our website are subject to availability. We reserve the right to discontinue or change products at any time without notice.

3. Pricing and Payments
Prices are displayed in USD unless stated otherwise. We reserve the right to modify prices at any time. Payments are processed securely through Shopify and approved payment providers. We do not store your payment information.

4. Order Acceptance
We may refuse or cancel an order if we suspect fraud, unauthorized activity, or if information provided is incomplete. If an order is canceled, we will notify you and issue a refund if payment was already processed.

5. Shipping
Shipping times may vary based on your location and carrier delays. Once an order is shipped, we are not responsible for delays caused by postal services, customs, or unforeseen circumstances.

6. Returns and Refunds
Please review our Return & Refund Policy for full details. Returned products must meet the conditions described in that policy.

7. Accuracy of Information
We strive to keep product descriptions and information accurate. However, we do not guarantee that all information on the website is error-free. We reserve the right to correct errors or update information at any time.

8. Intellectual Property
All content on this website—including images, text, logos, and designs—is the property of Rozali Rai and may not be used, copied, or reproduced without permission.

9. Third-Party Services
Our store uses third-party providers (including Shopify, payment gateways, and shipping carriers). We are not responsible for their content, policies, or actions. We recommend reviewing their Terms and Policies when interacting with them.

10. Limitation of Liability
To the fullest extent permitted by law, Rozali Rai is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

11. Changes to These Terms
We may update these Terms of Service at any time. The newest version will always be posted on this page.

12. Contact
For questions regarding these Terms, please contact us at info@rozalirai.com.