Privacy Policy

At Rozali Rai, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, how we protect it, and your rights as a customer.

1. Information We Collect
We may collect the following types of information when you use our store:
- Personal details (name, email address, shipping address).
- Payment information processed securely through Shopify.
- Order history and communication records.
- Website usage data and cookies.

2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support.
- Improve our store and customer experience.
- Send order updates and important notifications.

3. Sharing Your Information
We do not sell your personal information. We may share your data only with:
- Shopify (to operate and secure our online store).
- Payment processors (to complete your transactions).
- Shipping carriers (to deliver your order).
- Service providers that support our website.

4. Cookies
Our website uses cookies to improve your shopping experience, analyze traffic, and remember your preferences. You may adjust your browser settings to manage or block cookies.

5. Your Rights
You may request to access, update, or delete your personal information at any time by contacting us at info@rozalirai.com.

6. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page.

7. Contact
If you have any questions about this Privacy Policy or your personal information, please contact us at info@rozalirai.com.

8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

9. Security
Although no online system is completely secure, we take reasonable steps to protect your data through Shopify’s encrypted and PCI-compliant infrastructure.

10. Third-Party Services
Our store may link to or rely on third-party services (such as Shopify, payment processors, or shipping carriers). We are not responsible for the privacy practices or content of these external services. We recommend reviewing their privacy policies when interacting with them.